Privacy at DYKU
DYKU, operated by Pineshop Decor Private Limited, uses personal information to provide the store, fulfil orders, support customers and — only where you consent — send product news and offers.
Information we collect
We may collect your name, email address, mobile number, billing and delivery address, pincode, order details, account details, enquiries, product-interest requests and information you submit through forms on dykustore.com.
Payments
Online payments are processed through Razorpay and the payment methods made available through that service. DYKU does not need to store your full card or UPI credentials on the website.
Analytics and advertising
The website may use Google Analytics and Meta Pixel to understand visits, product views and shopping activity. These services may use cookies or similar technologies according to their own policies and your browser settings.
Offers and lead forms
If you enter your email and mobile number in a DYKU offer or interest form and consent to marketing, we may contact you about DYKU products, launches and offers. You can ask us to stop marketing messages at any time by contacting info@dykustore.com.
Order and account information
We keep information reasonably required to process orders, provide customer support, maintain accounts, meet accounting or tax requirements, prevent fraud and comply with applicable law.
Sharing
Information may be shared with service providers only where needed to operate the store, process payments, deliver orders, send transactional communications, host the website or measure site performance. We do not sell customer contact information.
Your choices
You may contact DYKU to ask about your personal information, correct account details or request deletion where applicable. Some records may need to be retained for legal, tax, fraud-prevention or order-support purposes.
Contact
Email: info@dykustore.com
Phone: +91 90428 04850
DYKU Experience Store: Mount Road, Chennai, Tamil Nadu, India.